Policies
Shipping Policy
Quick Delivery
Most orders are processed and shipped within 24 hours for delivery within 6 working days. On U.S. orders a $7.90 per order shipping charge applies. Outside the US, shipping charges are $30.00 or 10% of the order total, whichever is greater.
Backorders
In case of a backorder, we will ship the item as soon as it is available. Your account will not be charged until the time of shipment. You will not be charged for shipping on backordered items.
Easy Payment Options
We accept Visa, Mastercard, Discover and American Express. We never charge credit cards until the item ships. We offer open discounts to schools, institutions and government agencies.
Expert Assistance
Should you need assistance our customer service representatives are knowledgeable, courteous and ready to answer your questions, and they are available 5 days each week for your convenience. Call our Toll-Free line, 1-877-89TOOLS, during business hours: Monday � Friday: 9:00am to 5:00pm EST.